Shipping policy
SHIPPING POLICY
UNITED STATES SHIPPING
Standard shipping is $8.00. Complimentary standard shipping applies to eligible U.S. orders with a merchandise subtotal of $150 or more after discounts and before taxes.
DELIVERY ESTIMATES
Available delivery estimates are shown at checkout. Most products are fulfilled by our supplier partner, and estimated transit times vary according to the product’s fulfillment location and destination. U.S.-warehouse products commonly arrive within approximately 2–5 business days after fulfillment, while products fulfilled from an overseas warehouse may take approximately 5–10 business days. These estimates are not guarantees and may be affected by carrier delays, holidays, weather, customs, or other circumstances outside our control.
ORDER PROCESSING AND SPLIT SHIPMENTS
Orders containing products from different fulfillment locations may arrive in separate packages and may receive more than one tracking number. Tracking information is emailed when each shipment is fulfilled.
ADDRESS ACCURACY
Customers are responsible for entering a complete and accurate delivery address. Contact support@brezzadora.com as soon as possible if an address needs correction. We cannot guarantee that an address can be changed after fulfillment begins, and we are not responsible for delays or losses caused by an incorrect address supplied at checkout.
INTERNATIONAL SHIPPING
International shipping is available only when checkout displays a shipping option for the destination and every item in the order is eligible for that destination. Delivery time and cost vary by country and package weight. Customers are responsible for any import taxes, customs duties, brokerage charges, or other destination fees unless checkout expressly states otherwise. International return eligibility may be limited by fulfillment location, subject to any rights required by applicable law. Contact support@brezzadora.com before placing an international order if you need confirmation of eligibility.
DELAYS, LOST PACKAGES, AND DELIVERY ISSUES
Carrier scans and delivery estimates can change while a shipment is in transit. If tracking has not updated for an extended period, or if a package is marked delivered but cannot be located, contact the carrier and then email support@brezzadora.com with your order number so we can assist.
CONTACT
For shipping questions, contact support@brezzadora.com.